Marketing Assistant

Mobilise is looking for an energetic and empathetic individual with excellent English and a fantastic can-do attitude to join our small team. As the Marketing Assistant you’ll bring organisation to our work and ensure essential processes run without a hitch. You’ll become an expert in the services we use to create our website, emails and reporting. 


In this role you’ll be directly contributing to improving the lives of unpaid carers and picking up great experience in all aspects of digital marketing and growing a community and organisation. 

  • Job role: Marketing Assistant

  • Location: Currently we all work remotely from home. We expect to have a small office in central London in around six-months time, where you could work if you prefer. We will expect you to be able to easily travel to meetings in central London. 

  • Salary: Outside London: £18,525pa | London Borough: £20,963pa 

  • Hours: 35 per week

  • Holidays: 28 per year, inclusive of bank holidays - birthdays off  

  • Working pattern: Flexible, but at least 60% of hours during 9-5pm, Monday to Friday -  UK time. Some weekend work may be required. 

  • Contract: Full time

  • Technology: A laptop will be provided, you will need to have a reliable internet connection

  • Pension: Statutory pension

  • Maternity pay: Mobilise currently offers statutory maternity pay

  • Agencies: We do not work with recruiters. Please do not get in touch. 

About Mobilise

We are Mobilise; the tech startup by carers and for carers. We use digital technology to Mobilise the knowledge, wisdom and expertise of 13.5 million unpaid carers to provide practical and emotional support. 

“A carer is anyone, including children and adults who looks after a family member, partner or friend who needs help because of their illness, frailty, disability, a mental health problem or an addiction and cannot cope without their support. The care they give is unpaid.” - NHS.


Inclusivity and diversity

Mobilise are committed to enabling employment from people of all backgrounds. This role pays above the living wage, or london living wage if you live in a London borough. The role is predominantly a remote role, so you will be able to work from home. We will provide a laptop, but you will need a reliable fast internet connection. 


If you should make it through to the interview stages, we will make all reasonable accommodations to ensure that the interview works for you.


Role Specification

Roles and responsibilities

  • Uploading content to the Mobilise website 

  • Creation of our daily email newsletters

  • Scheduling of our social media

  • Contributing to our content planning

  • Optimising content for SEO best practice following correct structure, keyword research and internal linking

  • Supporting the team with administrative tasks

  • Assisting with the creation of reporting

We all muck in when a task needs doing and things change quickly. If that sounds exciting rather than daunting you could be a great fit.


Skills - the experience you have already gained

  • Excellent written English

    • For example: You are asked to write the introduction paragraph to one of our daily emails, you’re provided the subject. You feel confident achieving this because of your previous experience writing content that is used in a similar way.

  • You are detail oriented - you can follow complicated processes and spot mistakes 

    • For example: every day you need to create the daily email newsletter, it’s important that it goes out to the right people. You set everything up following the training you received. As a last check you look to see if the number of people it is going to matches what you expect. 

  • Excellent organisational skills

    • You manage your time well, flagging to your manager when there is a conflict with priorities

    • You take accurate and concise notes from meetings, so colleagues are clear on decisions and actions

    • You store information and documents in a logical order so that others can find them easily

  • Comfortable around numbers

    • You are numerate and can carry out operations such as showing the percentage increase/decrease in two different numbers. You're very confident with multiplication and division. You may even have a basic understand of excel/google sheet functions



Ability - your capacity for growth and future achievements

  • Self-starter who researches and generates their own solutions to problems

    • For example: A colleague asks if you know how to upload a video to youtube. You’ve not done it before but you use a search engine to find a website which shows you how. You upload the video and check back with the colleague that the task was completed how they imagined. 

  • Quickly able to get to grips with new technology and services

    • For example: we grow and try new tools/technology and services all the time. You don’t feel overwhelmed trying a new tool, in fact you’re keen to find out how it could benefit yourself and others. 

  • A keen eye for what works

    • For example: you start to notice some patterns in how users are responding to our daily email newsletters. You suggest trying to do more of it so that improves the results we see. 

  • Analytical

    • For example: you may not have used any analytical tools (such as Google Analytics before), but you know how to look at numbers and quickly get to grips with which ones are important to the task you are completing. 


How to apply

Applicants should send in a CV and a cover letter describing what they think the challenges of lockdown have been for an unpaid carer to


Agencies - please do not approach us in respect of this role. We do not work with agencies. 


The process

  • This job will be advertised from 1 April until 14 April. 

  • Applicants should send in a CV and a cover letter describing what they think the challenges of lockdown have been for an unpaid carer.  No more than one side of A4 paper or digital equivalent for the covering letter.

  • Applications will close on the 14 April

  • Application reviews to be completed by 21 April

  • A first interview will be held by video call with Joe Legate (the hiring manager) and Claire Cook

  • Final interview will be held by video call with Joe Legate and either James Townsend or Suzanne Bourne (co-founders). 



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