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Providing the infrastructure for the carer of the future

"A year on, we've seen huge numbers of carers access Mobilise which is what we wanted. 81% hadn't received support before which is important to us and is a really key part of that preventative offer"

 

Ben, Head of Strategic Commissioning and Policy at Essex County Council

Trusted by over 50+ Local Authorities across the UK

More than an app, we're you're partner in creating meaningful change for carers

Councils are using Mobilise to meet CQC priorities with impactful, measurable support - reaching underserved carers

62%

CQC reports flag carer provision

80%

Carers never previously accessed support

55%

Say they can care for longer

Supporting carers is not just about compliance. It's key to easing frontline overwhelm and confidently meeting CQC requirements

1

Address CQC priorities

Carer provision is now the single most-cited challenge in local authority inspections. 62% of recent reports flag it. This is no longer a peripheral issue.

2

The carers being missed

80% of carers reaching Mobilise have never previously accessed support. They've always been there, now they're supported to avoid crisis.

3

The demand curve

Over half of carers who access support say they feel equipped to care for longer as a result. Earlier intervention means less demand on statutory services downstream.

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Better outcomes for unpaid carers, built on evidence and responsible AI

We find help find hidden carers and extend your reach with AI doing the heavy lifting and our carer support team making sure support actually lands. And we'll give you the data to prove it's working.

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Mobilise Connect

We integrate alongside your existing service, adding digital reach and data insight without replacing what's working. 

  • Proactive early intervention

  • Improve CQC ratings

  • Reduce system pressure

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Carer's Assessments

AI-assisted statutory assessments with final decisions backed by human expertise. Fully aligns with CQC’s core

AI principles. 

  • More carers accessing support without the backlog

  • Increased service capacity

  • Improve workforce retention

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Carer's Assessments Managed Service

With additional human in the loop from our Carer Support Team.

  • End-to-end workload relief

  • Enhanced empathetic support

  • Mobilise Carer Support Team

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Full-stack carer service

We run your carer support service end-to-end, digital and in-person, fully managed, fully evidenced.

  • Scalable digital infrastructure

  • High-quality face-to-face provision

  • Comprehensive all-age pathways

Hear directly from our partners

Having Mobilise there outside of working hours have helped so many more carers and in turn, supported NHS Highland with delivering services

Michelle Keir, Carers Service Development Officer

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Partner case studies

North East & North Cumbria ICB ARF Regional Impact

Commissioned through the Accelerating Reform Fund (ARF) and delivered in partnership with 13 Local Authorities, the rollout of Mobilise Connect has not only reached 166,000+ hidden carers - it has built a lasting infrastructure for carer identification, information and advice that will outlive the funding period. 

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Luton Council x Mobilise Connect

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Meet our wonderful
Carer Support Team

"Everyone is so friendly and it's a lifeline for isolated carers like me, with no family support" 
- Carer from Greenwich
"Lovely to feel cared for by Mobilise whose company I'm very much enjoying and feeling the benefit from."
- Carer from Stockton-on-Tees

Hear from carers in the Mobilise community

The impact Mobilise had one me was making me realise I wasn't alone

Colin, carer for his wife with Dementia

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Jan's Testimonial
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80% of the carers we reach have never previously accessed support.

Behind every statistic is a carer we support. We bring these numbers to life by sharing real case studies and insights.

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Our latest research report

Digital by Design: The use of digital lots for carer support services

This report draws together the latest national data, CQC findings, and case studies from councils such as Essex and Cumberland. It highlights how digital provision is being used not just to innovate, but to assure, helping local authorities evidence their statutory duties and deliver measurable impact at scale.

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Talk to Mobilise

Want to uncover hidden demand and improve statutory outcomes? Speak to the Mobilise team to discover how our integrated approach can transform your local carer support.

I'm well aware that many of the staff at Mobilise are or have been carers and it clearly shows in the passion for

everything you do.
 

Jennifer Kennedy | Carers Lead Officer Clackmannanshire and Stirling

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