Integrated Carers Service

The future of in-person and digital carer infrastructure starts here

Digital first, integrated carer support. We bring together our technology and our team to deliver the full commissioned carers service, for adults or as an all-age service that includes young carers.

With Mobilise, carers have the choice to determine what’s the best approach for them to access support, as well as extending the reach with a vastly broader array of ways of contacting services.

Conrad · Head of Strategic Commissioning, Buckinghamshire Council

Over 10,000 carers have joined us

Meet growing demand while working with tight budgets

Technology and people work in one integrated service, so carers get joined-up support. AI handles the busywork quietly, so our human team can spend more time on real, face-to-face support.

Ensure no carer falls through the gap between digital and in-person

Disjoined systems across health and social care means carers go unidentified for years, often not recognised until they're in crisis.

We connect referral pathways across GPs, hospitals, schools, and community services, so carers of any age are identified early.

In-person capacity is protected for the carers who need it most

Isolation, exhaustion, and overwhelm are the realities for many unpaid carers, most of whom need real human support.

Whilst AI handles the admin, our human carer support team can spend more of their time helping carers with their wellbeing and plan ahead.

Offer carers the choice on how they want to be supported

No two caring situations look the same, so no two carers need the same kind of support. Some prefer online, some prefer humans, or both.

We offer both digital and in-person support to carers of all ages. Including hosting regular community events and 1-1 check-ins.

Caring carries a financial cost that often goes unaddressed

Many carers have to reduce their working hours or miss out on entitlements that can help them with caring.

We help carers understand their options and take practical steps to ease the financial strain caring can bring.

Support that doesn't start over at 18

Relationships matter just as much as referrals. Our carer support team works as one, sharing a single record across every conversation, so continuity carries across age transitions too.

A young carer's relationship with us doesn't reset once they've turned 18.

"Mobilise offers a more forward-thinking solution that allows for the same impact and outcomes but through a different process and method."

Conrad · Head of Strategic Commissioning, Buckinghamshire Council

Aligned to the frameworks inspectors already look for

We align our delivery to the CQC Quality Statements and TLAP's Making it Real framework, and maintain a fully GDPR-compliant, cloud-redundant infrastructure with 99% historical availability.

Hear from carers in the Mobilise community