Dynamic Carer's Assessments
Reducing waiting lists, making funds go further and helping carers thrive
The Dynamic Carer's Assessment is a needs-based carer's assessment that carers do at a time that suits them, and that adapts as their circumstances change. Carers get support sooner, and your practitioners can spend their time where a fuller conversation matters most.
Increase capacity, meet high demand
By helping to deliver assessments at scale, Dynamic Carer's Assessments tackles the challenges of increasing demand and constrained budgets. This approach directly reduces lengthy waiting lists. Helping to achieve high CQC ratings, protecting the service from future reviews and preventing reputational damage.
Social care workforces are struggling with high burnout and turnover rates, leading to staff shortages. Dynamic Carer's Assessments help to shift social workers focus from administrative strain to efficiency and meaningful support. The outcomes are two fold - improved job satisfaction and better staff retention.
Improve workforce retention
Reduce financial strain
By reducing the cost of assessments, they tackle the compounding cycle of high operational costs that result from service inefficiency. As well as reducing costs incurred when carers reach a crisis point and need higher levels of care.
A new model that delivers
Improved carer experience
Dynamic Carer's Assessments leverage key technologies (including AI) to accelerate carers’ access to support. Carers are able to book their initial self-serve call at a time that works for them (24/7 availability).
Within 30 minutes the carer will either have access to their personalised support plan, or their case will be identified for priority engagement by a social worker.
The dynamic functionality proactively tracks a carer's evolving needs, allowing them to receive continuous tailored support
Proactive safeguarding
Smart Safeguarding Dashboard is a core feature. It provides social workers with a clear, real-time view of all carers who complete a Dynamic Carer's Assessment (including their support plans and calls). With all the necessary data provided, councils can then apply their risk scores to ensure further safeguarding.
Empowering social workers
Now social workers can focus confidently on carers with the most complex or urgent support needs because they can:
Dramatically reduce the time on initial assessments and support plan preparation as the latter is automatically generated
Have the assurance that the majority of carers are regularly checked in on and receive real-time support as their situation evolves.
Available as software for your social workers or as a managed service.
The human design behind our carer support
Our Product Manager, Claire Cook, sat down with behavioural science expert Dr Rosie Webster to unpack the human thinking behind digital Carer’s Assessments - and how we can design tools that genuinely work for both carers and frontline teams.
Watch the full interview to learn more.
Hear from our partners
What carers in the Mobilise community
“I like that you can choose the time they come at. The carer burnout guide and what it sent me this morning was brilliant. It picked up on my current situation.”
- Hannah, caring in Clackmannanshire
"Actually quite liberating as a bot not a person. Takes up less social energy. And I like that I could choose when to do it."
- Kate Rixon, caring in Essex
"I was quite depressed and isolated and the support I've received has really helped so thanks again"
- Seonad Miles-Wilson, caring in Gateshead