Working with us
Work with Mobilise
Support for unpaid carers, designed to work with you
Mobilise is the UK’s leading digital platform for unpaid carers, built to connect and empower them into one thriving carer community. We're on a mission to mobilise this collective wisdom and expertise. Moreover, carers can access Mobilise's digital structured support to strengthen their carer roles.
We partner with local authorities, NHS trusts, and carer organisations to deliver scalable, cost-effective, and human-centred digital support that complements existing services and reaches carers on their terms.
Whether you're uncovering hidden carers, strengthening your carer support offering, or streamlining assessments - we help you deliver outcomes that matter.
“Mobilise has been a life saver... I feel so overwhelmed at times and didn't know who to turn to.” - A carer from the community
Our Impact
Mobilise has been working with about 25% of English local authorities since 2019.
Here are some of the results they’re seeing:
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Triple the average national improvement in meeting carers’ requests for support, whilst reducing overall budgets ahead of the national trend
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Carers reporting greater ease in accessing information about available services
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Enhanced satisfaction of carers with their level of social contact
Our solutions
Flexible solutions to fit your local service goals
Whether you’re looking to improve reach, modernise assessments, or expand digital support, we offer products and digital services focused on improving carer experiences and delivering outcomes.
Our partners
"A great partnership to support unpaid carers. By working together we can extend our reach to support carers both face to face and digitally, and more importantly, at the times that suit carers."
Christine Aspin, Chief Officer Wigan and Leigh Carers Centre
"I'm well aware that many of the staff at Mobilise are or have been carers and it clearly shows in the passion for everything you do."
Jennifer Kennedy, Carers Lead Officer Clackmannanshire and Stirling
"Buckinghamshire has seen excellent outcomes from its partnership with Mobilise . The online offer is accessible, user-friendly, and genuinely impactful—providing carers with practical guidance, emotional support, and a strong peer network. Available seven days a week, including evenings, it ensures carers can get help when they need it most.
From a commissioning perspective, Mobilise has been a valuable addition to our local offer. The KPIs agreed at the start of the contract were achieved ahead of schedule and continue to be met consistently. The support from the account management team, particularly Elle and Dom has been outstanding. They’ve responded promptly to every issue and have been proactive in implementing any recommendations. I’d strongly recommend Mobilise as a way to enhance carer support in your area."
Amy Castielli, Commissioning Manager Buckinghamshire Council
Working with Mobilise
Trusted by over 25% of local authorities in England – and counting
From pilot contracts to long-term partnerships, we tailor our products and digital services to local needs to deliver solutions that work for your organisation, your community, and the carers you support.
✔ Available on G-Cloud 14 and Constellia | Full safeguarding and GDPR compliance | WCAG accessibility standard | Cyber Essentials Certified.
Carer Testimonials
Rated 4.6 on Trust Pilot
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Why don't more carers know about this?
What a great resource. The mobilise service is really outstanding when it comes to keeping in touch with others in the same boat. The website and app work seamlessly and the support team never seem too busy to answer questions and queries. The zoom sessions are particularly good. I don't understand why more people in the caring role don't use it... and it's FREE!
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BIG SHOUTOUT
Falling upon Mobilise has totally transformed my life as long term unpaid carer. I love being treated like a human being in my own right with skills and knowledge to share.
Carers
80% say Mobilise’s information and community have had a strong positive impact on their lives.
“Just knowing that there is a place to go to find help and support from others in a similar situation is so helpful.”
“To be able to contact people that understand and care is what makes all the difference.”
83% agree we’ve provided helpful support for their caring roles.
“Forgot I had to take care of myself for a while which became detrimental to my caring duties. Your emails have helped.”
“You have so much knowledge and I think it is great you reached out when I didn't touch base.”
83% of carers reached through our digital campaigns had never accessed support before.
“I know where you are if I feel I need support that I am unable to get from anywhere
else.”
“You have encouraged me to ask for much needed help. Thank you!”
*Data gathered from online tools and surveys
Carer Catalyst podcast
Industry
research
Reports developed with academic partners and sector leaders. From CQC learnings to funding and co-production.