How do I register as an unpaid carer in the UK?
Registering as an "unpaid carer" can help us access the help we’re eligible for. It may feel strange to call ourselves "unpaid carers", as we're still a husband, wife, partner, child, parent, friend or family member.
But whether we’re caring for a partner, parent, child or friend, registering can help for a number of reasons. It can make our role more visible to others, help us unlock greater financial support, and access free health checks, discounts and other helpful services that can help make our caring responsibilities a little bit easier.
What does registering as a carer mean?
Registering as a carer doesn’t mean signing up for a formal job or giving up our benefits. It simply lets health services, councils and other organisations know that we’re looking after someone so they can better support us.
What are the benefits of registering as a carer?
When we register as a carer, we may be able to access many practical benefits like being invited for free flu jabs or flexible medical appointments. It can also open up doors to various financial help.
Carers in the Mobilise community shared some of the benefits of registering as a carer:
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Free annual health checks with our GP/pharmacy (and free flu vaccines)
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Being involved in the person we look after’s care plan (when leaving hospital) or if they require a virtual ward.
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Receive financial support from the Government (such as Carer’s Allowance, Carer’s Credits, or direct payments)
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Support and funding to access short breaks or respite i.e. carers break grants
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Getting discounts and free entry into participating attractions
Where can I register as a carer?
If we’re looking after someone who has a disability, mental health condition, or long-term illness, we can register as a carer with the following:
Top tip* - It's a good idea to ask if the person we care for can be added to the register too, particularly with the GP.
Register as a carer with your local council (Carers Assessment)
We can register with our local council through a free Carers Assessment. But don’t be put off by the word ‘assessment’! A Carers Assessment is simply a series of conversations with a focus on our caring role. It helps us identify areas where we may need that extra support from our local council.
Some local councils offer online Carers Assessments in the first instance to help give us time and space to think clearly about our responses at a time that suits us. This helps form a great starting point for wider conversations later on.
"I found out that having a carers assessment could result in me receiving a personal budget to support me with my caring" - Suzanne
Read up on how it went for other carers, top tips and a glimpse into the questions that may be asked.
Once ready, we can search for our local council or local carers service (as some are commissioned by the local authority to do this) and ask for a Carers Assessment.
Alternatively, If there is a waiting list for a full Carer's Assessment with our Local Authority, we might like to try Mobililse’s free automated, mini Carer's Assessment call.
We’ll receive a personalised caring support plan within minutes of finishing the call, with information and support specific to our own needs. It's also a great way to prepare for the full assessment with our Local Authority. Calls are available seven days a week and 24 hours a day. We can fill out this short form to request a mini carers assessment call now.
Register as a carer with your local carers service
Your local carer support service is one of the best places to speak with for help to start navigating your caring role. They'll be able to offer the best local knowledge on where to go to get help and can connect you with others nearby who are in a similar situation. It's an essential part of the jigsaw of support you can access and shouldn't be missed.
Some of the many benefits of registering with our local carers service may include:
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Provide us with information and advice (i.e. on benefits)
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Help us map out a support plan / emergency plan
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Host events and activities so we can connect with others just like us
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Peer support and respite opportunities
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Connect us with other local support networks
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In some areas, provide access to small grants for carer breaks or household essentials to help make caring more manageable
To find our local carer support services, simply enter your postcode here.
What’s the difference between a Carers Assessments with the Local Authority and the Local Carers Support Organisation?
It’s helpful to know that in some Local Authorities, the statutory duty (required by law) to provide Carers Assessments may have been passed over to local Carers Support Organisations to carry out on their behalf. The outcomes of these assessments, although not carried out directly by the Local Authorities, still lies with them to action the support we need and, if eligible, provide us with funding.
If our Local Authority is carrying out the statutory Carers Assessments, then some local Carer Support Organisation will also carry out a separate one on their own.
This will help our local Carers Service:
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Understand our caring situation
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Determine the level of support and services that they are able to provide to meet our needs. I.e. through respite groups, activities, one-to-one support, benefits advice, access to small grants and a place to connect with others who ‘just get it!
Carer Support Organisations are often independent charities. Their services are mainly free of charge so it’s worth seeing what they do. We may find something that can make our lives as carers a bit more manageable!
Just a heads up!
We can choose to have either or both forms of assessments - statutory and Carer Support Organisation based. It’s good to know how each can help at different stages of our caring situation.
Assessments are also worth re-visiting in case things have changed. It helps us to really zoom in and look back at what is working and what is not. Think of it not as an ‘assessment’ but as a starting conversation to explore what will benefit us and the person we care for.
Register as a carer with your GP
We can ask our GP whether we can be put on their Carers Register. All GPs should have a Carers Register which we can access by filling out a simple form.
The GP should then put a note on the system that we are a carer, and on the person we care for’s record, that we are their carer.
If we have separate GPs to the person we care for, it's worth doing this for both GPs, to ensure both surgeries have this information.
Doing so can give us more flexibility around managing our appointments, setting up repeat prescriptions and receiving free annual health checks, including free flu vaccinations. Or booking an appointment on behalf of the person we care for.
At the hospital
It can also be helpful to ask to be registered on the person we care for's record at the hospital. This lets hospital staff know we should be involved in decisions regarding their discharge, and our details should they need to contact us.
Register as a carer with the Department of Work and Pensions
As carers, there are many benefits and financial support we may be eligible for. For example, if we are receiving a benefit from the Government such as Carer’s Allowance, Carer’s Credit or Universal Credit, we’ll automatically be registered as a carer with the Department of Work (DWP).
In most cases, being in receipt of these benefits can be used as proof that we are unpaid carers.
From April 2025, carers can earn up to £196 a week (after tax, National Insurance, and expenses) and still be eligible for Carer’s Allowance so it is worth checking if we’re now eligible. If we haven’t yet, try this free checker tool to see whether we might be eligible for:
Asking our employer if we can register as a carer
If we are working, it’s worth letting our employers know that we are carers. Some employers will have a formal carers registration process so it’s worth checking.
Letting our employers know about our caring situation may enable us to be more flexible around our working arrangements, appointments or if there are emergencies we need to attend to.
It may be helpful to familiarise ourselves with our rights at work. As of April 2025, all employees (including carers) now have the legal right to request flexible working from day one of their job, with the ability to make up to two requests a year.
Additionally, the Carer’s Leave Act entitles us to take up to one week of unpaid leave per year for our responsibilities.
Check if the school, university or college has a Carers Register
Carers in the Mobilise community have shared that although it’s not common for most educational systems to have an official Carers Register, it’s definitely worth checking.
We can do this by letting our teachers, tutors or academic advisors know (by email or in person) that we are looking after someone who depends on us as early as possible. Being open and honest about our situation (to the point we feel comfortable) can help us alleviate the stress and anxiety of going through the education system ‘alone’.
In some circumstances, it will enable staff to be more understanding of our situation and perhaps give us some flexibility around our timetable or work deadlines.
10 Top Tips for Young Adult Carers off to University includes helpful carers’ tips on how we can best prepare ourselves for education.
Can I register another family member to be a ‘carer’?
Only the person looking after someone vulnerable can register themselves to be the carer of that person. This includes registering as a carer through the GP or when applying for a benefit (such as Carer’s Allowance).
Can I register as a carer with my energy provider?
Most energy providers will provide something known as a Priority Services Register (PSR). So just in case there's a power cut or issue in our local area, then they can ensure it's back up and running smoothly as we have priority. If we live in London, or East and South of England, it may be helpful to register with the UK Network's Priority Services Register.
What next?
Now that we know the benefits and the different places that we can register, we might be ready to take action. Here’s a quick list summarising next steps if we’re interested in registering.
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Register with the GP
Unlock flu jabs, greater flexibility, and support.
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Check what finances we can get
Use the Mobilise Carer’s Allowance Checker to see if we’re missing out on more financial help.
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Book a free, confidential Carer’s Assessment
This can be done with our local council or try our mini carer’s assessment by phone.
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Talk to other carers
We can also find support over in the Mobilise Hub - a community created for carers, by carers.