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Our Team Members

Meet our Co-Founders James and Suzanne, and learn more about their vision for carer support.

Meet our wonderful team.


James Townsend

CEO and Co-Founder

James has over ten years of experience setting up and leading socially impactful organisations. He supports his mother, who has MS.


Claire Cook

Senior Content and Engagement

Claire is qualified NLP practitioner (neuro linguistic programming) with a background in marketing. Claire is a carer for her daughter with complex needs.


Dom Taylor

Head of Partnerships at Mobilise

Dom looks after our contracted partners, and is also a founder of another social enterprise called PRIME. In his spare time, you'll find him on a 6-a-side football pitch or walking in the countryside.


Dawn Truscott

Partnerships Manager, Midlands, North of England and Wales

Dawn has a background in HR, Events Management and Facilitation. She works with Dom, supporting our contracted partners. A carer herself, outside of Mobilise you will find her at the gym or working in her garden.


Louise Campbell

B2B Marketing Manager

Louise has years of marketing experience working with brands, from world-leading charities to exciting SaaS start-ups. Outside of Mobilise you’ll find her having a bit of chill time with yoga or cheering on her beloved football team (Plymouth Argyle) or ice hockey team (Belfast Giants).


Clare Nuthall

Operations Assistant

Clare is joining the team as Operations Assistant. She has a degree in Management and previously worked at CEB, a consultancy and research organisation supporting IT executives from a number of FTSE 500. Outside of Mobilise you can find her curling with with a book and her cat, or spending time with her husband and three children.


Truth St Louis

Administrative Assistant

Truth has years of experience in a finance start up. Outside of Mobilise, you can find her planning and organising events such as birthday parties, Christmas/New Year parties and other similar events for her big family.


Suzanne Bourne

Head of Carer Support & Co-Founder

Suzanne is a Carer's Coach, and has designed training programmes for Parkinson's UK. She is a carer for her husband, Matt.


Claire Unwin

Digital Solution Designer

Claire has over twenty years of developing digital products for a range of users. She is a carer for her parents.


Linda Nguyen

Marketing Executive

Linda is business graduate at Queen Mary University of London. Outside of all things Marketing, she is most likely watching YouTube and eating.


Robert Wilby

Head of Finance

Robert's background is in financial management in technology, infrastructure and new businesses. His leisure interests include watching cricket and collecting comic art.


Lucy Thomas

Mobilise Support Specialist

Lucy has had a varied career - ranging from project management to secondary school teaching. Outside of Mobilise you can find her making delicious meals for friends and family, tap dancing and expanding her horizons with the Frome Film Club.


Mohammad Awais

Carer Support Team Manager

Awais has years of experience working with young adults with challenging behaviour and diverse needs in semi-independent homes and the HMP Young Offenders Institute. In his spare time, you can find him trekking, swimming or visiting English Heritage Sites.


Rohullah Khalid

KTP Associate - AI

Rohullah has a background in Computer Science specialising in Artificial Intelligence.


Kyro Brooks


Kyro is a qualified accountant, supporting tech entrepreneurs internationally. He has been a carer since he was 13.


Joe Legate

Director of Marketing and Product

Joe has over ten years of experience in marketing and growing businesses. When not getting excited by data you'll find him leading the local cub scout pack.


John Colenutt

Chief Operating Officer

John has extensive experience in senior roles in investment banking, fast-growing charities and start ups. In his spare time he is a keen cyclist and skier and a long-suffering Saints fan.


Nicky Hyde

Partnerships Manager, London, SE, Scotland and NI

Nicky has over six years of experience commissioning new services for carers. Outside of Mobilise, you can find Nicky deep into Masterchef or planning her next interior design project.


Karen Steadman

Mobilise Support Specialist

Karen has a background in theatre and has enjoyed performing, teaching and stand-up. Outside of Mobilise, you can find her swimming (and not just in a pool!).


Nikki Brown

Content Marketing Manager

Nikki has over five years of experience within Marketing, and has loved writing all her life.
When not out walking her dog through the local farm land, you'll find Nikki curled up with a book or tending to her veggie patch.

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