Mobilise Connect
Identifying more carers, delivering more impact
Mobilise Connect is a proven digital platform that enhances existing provision for carers. It effectively locates unpaid carers who are often unsupported and links them to essential support, through Mobilise’s community of carers, our online tools and resources or through connecting to existing services.
The approach is scalable and cost-effective, while delivering measurable results without adding to financial strains, making it a strong option for local authorities seeking long-term, high-quality assistance.
Over 10,000 carers have joined us
B Corp Impact Report 2026: Transforming the lives of unpaid carers
Read about our journey from June 2025 to June 2026, hear from our community about the difference Mobilise makes and see the impact we're delivering for the local authorities we partner with.
There's more to come as we work towards meeting B Corp's new seven-area standards.
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Gold standard carer support for
local authorities
Identification and support in a matter of days
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Digital marketing reaches thousands of carers, including many who do not yet identify as one, and targets under-represented groups across different areas.
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A suite of resources, co-produced with carers in our community, giving access to a range of practical, financial and emotional guides drawn from lived experience.
Integrated tools at the touch of a button
Over 10,000 carers provide invaluable social support to one another through the Mobilise community
Online tools to support specific common queries (60,000 carers have found answers with our financial checker)
Mobilise Assistant uses AI, our own co-produced content and local information to any question, 24/7
Monthly carer check-ins through our ‘Mobilise Moments’ polls and wellbeing surveys
Coaching and live events facilitated by our expert team
Overseen and supported by Mobilise Carer Support Team who are trained professionals. Many of the team have experience as carers themselves
Over 1,400 individual support calls taken by our dedicated Carer Support Team
Hear from a carers who use Mobilise
Rated 4.6 on Trust Pilot
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Why don't more carers know about this?
What a great resource. The Mobilise is really outstanding when it comes to keeping in touch with others in the same boat. The website and app work seamlessly and the support team never seem too busy to answer questions and queries. I don't understand why more people in the caring role don't use it... and it's FREE!
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BIG SHOUTOUT
Falling upon Mobilise has totally transformed my life as long term unpaid carer. I love being treated like a human being in my own right with skills and knowledge to share.
Growing our impact for carers
When we asked carers whether they would recommend Mobilise to others in a similar caring situation, 81% said they would.
Our community makes a real world difference - it means we, as carers, aren’t figuring things out alone. Take, for example, how Mobilisers helped to get an air fryer from Blackpool to Cornwall, to a carer in need.
Hear the full story from our Chief Carer Officer and Co-founder, Suzanne and Community Manager, Nicola.
Hear directly from our partners
“Having Mobilise there outside of working hours have helped so many more carers and in turn, supported NHS Highland with delivering services”
Michelle Keir, Carers Service Development Officer
"I'm well aware that many of the staff at Mobilise are or have been carers and it clearly shows in the passion for everything you do."
Jennifer Kennedy | Carers Lead Officer Clackmannanshire and Stirling
"A great partnership to support unpaid carers. By working together we can extend our reach to support carers both face to face and digitally, and more importantly, at the times that suit carers."
Christine Aspin | Chief Officer Wigan and Leigh Carers Centre
How it works
1. Fast implementation
Up and running in just two weeks
2. Geo-targeted digital campaigns to put hidden carers on the map
Get periodic data-led insights and reports, including a live dashboard to track real-time performance in your area
3. More reach, same human care
Scalable, without losing the human touch with our dedicated Carer Support Team
4. Day and night support
Outside of working hours support including evenings and weekends
5. Seamless safeguarding protocols
Robust protocols ensure human oversight is integrated throughout the technology, ensuring that trained personnel are always part of the safeguarding process
66% of carers shared that Mobilise has had a positive impact on them
FAQs
Learn more about what we do
Read how Mobilise has tripled the average national improvement rate for meeting carer requests and lowered the number of care packages exceeding 12 months.
Mobilise Connect helps to address the CQC's priorities over fair access, and supports the NHS's plan for community-focused, preventative carer support. When used in collaboration with established carers provision, it is a powerful solution.
