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Support for carers this Christmas

Updated: Dec 18, 2025

Whilst the holidays can be joyous and festive, for some, it is ‘just another day’ . We understand that this time of the year can be a difficult time, stirring up some uncomfortable feelings. So here are some ways we can stay connected.


"Christmas means something different to all of us."

Mobi - we're open on Christmas

It can give us peace of mind to know that support can be just a phone call away. So, to make things a little easier, we have put together the support we're offering over Christmas, as well as helpful emergency numbers to have at hand.


Plus, Christmas doesn't have to be "picture-perfect". Carers in our community have kindly shared tips on how they made Christmas work for them.



1. Our Christmas Day Cuppa

Join us for our fifth annual Christmas Day Cuppa - a special tradition we've created for unpaid carers in our community (wow, time really flies).


No matter our traditions, we hope to see you all on Zoom on Christmas Day. Bring your favourite festive treats (and outfits!), share a cracker joke or two, and connect with other carers across the UK. We look forward to seeing you. 🤗


"Our Mobilise community is here to support us all over the Christmas period."

If it is your first joining one of our cuppas, warm up to the idea by learning more about them here.


This year on Christmas Day, we'll be hosting a Christmas Cuppa at 11 am over in the Mobilise Hub.



2. Pop the kettle on and scroll through some Mobilise guides

We have an online library filled with over 30 carers' guides and practical tips. Some are filled with light humour, and others are where we talk about things people don't often talk about, such as carer guilt and resentment.


Some of the topics we explore in our library:




3. Subscribe to our weekly newsletters

Sign up to receive a weekly carer digest email every Monday morning, inspired by tips and tricks from carers in our community - from our guide on discounts for carers to the 14 warning signs of carer burnout.

Illustration of person on their phone


4. Watch our Mobilise: LIVE replays

Now can be a great time to catch up on Mobilise: LIVE replays over in the Mobilise Hub - our talk-show-style discussions but the carer edition. We dive into topics that matter most, from practical tips on benefits and savings to finding more balance in our daily lives. Think of it as a space to learn, share, and feel empowered.


Here’s a sneak peek of what we’ve been chatting about. Join the Mobilise Hub to also be notified of our upcoming Mobilise: LIVEs.




5. Join the Mobilise Hub

Whether we're already a member of the Mobilise Hub or are yet to join, all carers are welcome to join in on the different daily conversations we have.


It's a one-stop shop for those of us looking after a family member or friend, a completely free online space for us to connect. Plus, we have numerous helpful resources on there to scroll through.

Illustration of phone

We're also just a tap away with the Mobilise App:


Come and say "Hi' to us on our social platforms

Plus, we are active on various social accounts so feel free to start conversations on any of our posts and threads. Leave your thoughts in the comment section - we'd love to see you there.



6. Emergency and Helpful Numbers (Christmas Edition)

We also know that the holidays can be a difficult time for some of us. Some of us may be experiencing grief and we just want to remind you that's totally normal. Many carers in the Mobilise Community have shared to talking to others helps, so the Mobilise Hub doors are open should you need us.


If you're in a crisis situation or need 24-hour support, visit our Emergency numbers and 24 hour UK helplines guide.


We also have a list of national organisations that are offering practical and emotional support over the Christmas period, which we can download.



Download and save to your phone below




NHS - Non-urgent.

Number: 111

Hours: 24 hours


Police - Non-urgent

Number: 101

Hours: 24 hours, 7 days a week


Samaritans

For whatever you are going through.

Number: 116 123

Hours: 24 hours, 7 days a week


Childline

For younger people under 19, whatever the worry.

Number: 0800 1111

Hours: 24 hours, 7 days a week

Childline counsellors are also available to speak to online through 1-2-1 chat and via email.


The Silver Line

Information, friendship, and advice to older people.

Number: 0800 470 8090

Hours: 24 hours, 7 days a week


SHOUT

A free 24/7 crisis text message service.

Test SHOUT to 85258


Age UK - Advice Line

Number: 0800 678 1602

Hours: 8am - 7pm, 7 days a week


Find your local carers service

Find what help is available near you using this guide page. Alternatively, we can look up what help is available with our local carers service using this nifty tool.


Find your local council's helpline

Simply enter your postcode and you'll be directed to your local council's website.


 
 
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